At Equilo, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with us. By using our website, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide when creating an account, making a purchase, or signing up for updates. This includes your name, email, phone number, billing address, and shipping address.

• Payment Information: For purchases, we may collect payment details, such as your credit card number and billing information.

• Device and Usage Information: Information about your device (e.g., IP address, browser type, and operating system) and how you use our website (e.g., pages visited and time spent on site).

• Cookies and Tracking: We use cookies and similar technologies to improve your experience on our website. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders.
• Communicate with you about your orders, inquiries, and customer service requests.
• Send updates, promotions, and special offers if you’ve opted in.
• Improve our website, products, and services.

3. Sharing Your Information

We may share your information in the following ways:

• Service Providers: We work with third-party service providers to help operate our website, process payments, and deliver orders.

• Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.

• Business Changes: In the event of a merger, acquisition, or asset sale, we may transfer your information to the relevant third party.

4. Security

We use appropriate security measures to protect your information from unauthorized access or misuse. However, please remember that no method of transmission over the internet is completely secure.

5. Your Rights

You may have the following rights regarding your information:

• Access: Request access to the information we hold about you.
• Correction: Request corrections to any inaccurate information.
• Deletion: Request deletion of your information in certain cases.
• Objection: Object to certain processing activities.
• Withdraw Consent: Withdraw consent where we rely on it for processing your data.

To exercise these rights, please contact us at equilo.earthfriendly@gmail.com or call us at +91-8427553333 or +91-8360638667.

6. Cookies and Tracking

We use cookies to enhance your browsing experience and gather data on how you interact with our website. You can adjust your browser settings to control cookies.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. We encourage you to review this policy from time to time.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Equilo
499/3/28, Second Floor
Noorwala Road, Basant Vihar
Ludhiana, Punjab, India
Phone: +91-9115591193
Email: equilo.earthfriendly@gmail.com

9. Consent

By using our website, you consent to this Privacy Policy.